Will your phone take an eSIM? Check before buying
- Dial *#06#
- Look for an EID
- Unlocked phones only
The short answer
Dial *#06# and check the display for an EID: that is what marks an eSIM-capable phone. The phone must also be carrier-unlocked, not tied to the one that sold it. iPhones from mainland China, Hong Kong or Macao mostly ship without eSIM.
Checked October 2, 2026
Does my phone support eSIM?
The makers' own lists
A working eSIM is not refunded because a phone cannot install it, so check your phone before you buy.
If your phone is not on the list
Use *#06# to run the check. An EID on the screen means the phone has an eSIM. If it shows only IMEI numbers, it does not. The lists from the makers themselves, linked above, have the last word.
On an iPhone
The path is Settings, General, then About. On this screen, an iPhone with eSIM support shows an EID.
On an Android phone
On Android, look in Settings, then About phone: an EID beside the IMEI numbers is what answers the question, or dial *#06#.
Carrier lock
Another eSIM will not run on a phone that is locked to the carrier that sold it. Ask your carrier to unlock it before you travel.
Before you buy
The refund does not cover a working eSIM that a given phone cannot install. Check your phone first.
More help
Install your Malaysia eSIM at home, before you fly
Scan the QR code from your order page at home on Wi-Fi, within 30 days of buying, and keep the line off until you land. How to install a Malaysia eSIM.
Switch your Malaysia eSIM on when you land
After landing in Malaysia, switch the eSIM line on and choose it for mobile data. If data does not start, turn on data roaming for that line only.
Data roaming on a Malaysia eSIM: when you need it
The eSIM runs on a Malaysian network, and the store says switch data roaming on for the eSIM line only when it does not connect. Where the switch is.
Malaysia eSIM not connecting: the checks, in order
Is your eSIM not working in Malaysia? Check the line, mobile data and airplane mode, then data roaming, pick the network by hand, and write to support.
Malaysia eSIM refunds: when you get your money back
A full refund if the eSIM does not work and we cannot fix it. A working eSIM is not refunded. How to ask, and where the money goes.
Still stuck?
Orders, QR codes and refunds are handled by VietSIM support. Write with the link to your order page and your phone model.
contact@vietsim.com